配送ポリシー

Preorders

ROMUSE garments are made to order just for you and have an estimated delivery time of 8 to 12 weeks. Our Italian craftsmen work their hardest to get your bespoke items ready as quickly as possible. You will get notified of the progress every step of the way.

Shipping

 

Domestic (USA) Shipping

To estimate the total delivery time for your regular order, please allow up to two business days for your order to be processed, in addition to the time indicated by your selected shipping method at checkout. ROMUSE is unable to ship orders to General Delivery, P.O. Boxes, APO, FPO, U.S. Territories. In the case of a lost package it is a responsibility of the carrier and all inquiries must be directed to the carrier.

International Shipping

International orders or preorders may be subject to import taxes or customs fees. Customs duties or taxes are not payable by ROMUSE payment is the sole responsibility of the customer. ROMUSE has no insight into these fees and cannot estimate the costs at the time of order placement. Prior to placing your order please check with your local customs authority on any customs duties or taxes that are payable by you – note that regulations and guidelines differ by country.

If you refuse a shipment from ROMUSE you are responsible for the original shipping charges, any import fees that may have incurred on the package, as well as the cost of returning your order parcel to ROMUSE. This amount will be deducted from your order refund once the shipment has been received back.

International transit times may vary due to delays presented at customs. ROMUSE is not responsible for any delays caused by the destination country’s customs clearance process or by the courier transit time.

Tracking

As soon as your order has been shipped, a shipping confirmation and tracking number will be sent to you via email.

If you require more information on shipping, please email us at info@romuse.com.

 

Search